Frequently Asked Questions

We recommend measuring an existing well-fitting ring or using a ring sizing guide. If unsure, contact customer service with measurements and we can advise on sizing or offer resizing options where available.

We use solid precious metals (gold, silver) and responsibly sourced stones. If you have metal sensitivities, check the product description for alloy composition or contact us before purchasing.

Some items can be resized or engraved — this is noted on the product page. Customized pieces may be final sale; contact customer service for options and pricing.

Store jewellery in a dry, soft-lined box, avoid harsh chemicals, and clean gently with a soft cloth. For precious stones, follow specific care guidance in each product listing.

Jewellery return rules are strict: items must be unused, in original condition, and returned within the timeframe stated on our Return Policy. Customized or engraved items are typically final sale.

Consider fragrance families (fresh, floral, woody, oriental), test on skin when possible, and choose based on the occasion and concentration. Samples can help determine longevity and personal preference.

Eau de Parfum (EDP) typically has a higher fragrance concentration and lasts longer on skin than Eau de Toilette (EDT), which is lighter and may require more frequent reapplication.

Keep fragrances in a cool, dark place away from direct sunlight and temperature swings to preserve scent integrity and longevity.

Where available, we offer sample sizes or discovery sets. Check the product page or contact customer service for sample availability.

Unopened fragrances may be eligible for return as per our Return Policy. Opened or used perfumes are generally not accepted for health and safety reasons.

We ship to selected countries. International shipping rates and customs duties may apply — see shipping information at checkout or contact us for details.